At Three Rivers Concierge Medicine, we understand that maintaining your health while traveling—or hosting visiting guests—can be challenging. That’s why we offer telemedicine and virtual care to ensure you receive continuous, high-quality care no matter where you are. Whether you’re across the country, abroad, or hosting visitors in town, Dr. Kathryn Shoemaker is available to provide consultations, monitor ongoing health conditions, and offer medical advice—all through secure, easy-to-use technology.

Telemedicine and Virtual Care Q & A

What is Telemedicine and Virtual Care?

Telemedicine and virtual care allow you to consult with Dr. Kathryn Shoemaker remotely via video calls, phone calls, or secure messaging platforms. These services enable you to receive the same high level of personalized care without the need for in-person visits. Whether you need advice on a minor health concern, follow-up on a chronic condition, or help managing a new issue, we’re here to assist you, wherever you are.

Doctor in video call with patient on computer monitor.

How Does Telemedicine Work?

Telemedicine services are designed to be as convenient as possible. All you need is a smartphone, tablet, or computer with internet access. Simply schedule an appointment with Dr. Shoemaker, and we’ll conduct a virtual consultation via secure video conferencing or phone. During the appointment, we’ll discuss your symptoms, review your medical history, and determine the best course of action for your care.

When Should I Use Telemedicine While Traveling or Hosting Guests?

Telemedicine is ideal for situations where you need medical advice, follow-up care, or prescription refills while away from home, or for your guests who are visiting you in town. Some common uses for telemedicine include:

Evaluating minor injuries or illnesses (such as a cold, stomach issues, or rashes)
Managing chronic conditions like diabetes or hypertension
Getting advice for a new symptom that arises unexpectedly
Discussing medication adjustments or refills
Providing mental health support or stress management techniques
Coordinating care with local healthcare providers if necessary

Patient meets with her doctor on a telemedicine call on her mobile phone

For your guests, we offer temporary medical care that ensures they get the attention they need during their stay. If they experience any health issues while visiting, Dr. Shoemaker can provide remote consultations and direct them to local resources as needed.

Gateway Arch with sunset-lit clouds reflecting on a river.

How Do I Access Virtual Care While Traveling or Hosting Guests?

Once you’re a patient at Three Rivers Concierge Medicine, accessing virtual care while traveling or hosting guests is simple. All you need to do is contact us to schedule a telemedicine appointment. We’ll ensure that your consultation is tailored to your health needs, and provide you with instructions on how to connect securely from any location. Whether you're in a different time zone, managing travel logistics, or hosting family, we’ll work with you to ensure your health needs—and those of your guests—are met.

Will My Insurance Cover Virtual Visits?

We offer flexible virtual care options that may be covered by insurance, depending on your policy and location. Our team will help you navigate your insurance benefits and verify coverage for virtual visits, ensuring that your care remains affordable, no matter where you are.

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