Last Updated: March 6, 2025

Three Rivers Medicine, LLC (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what personal information we collect, how we collect it, how we use it, and with whom we share it. By using our website or services, you consent to the practices described herein. If you do not agree with our policies, please do not use our website or services.

1. Information We Collect

Personal Information You Provide:

  • When you contact us, schedule an appointment, or fill out a form, we collect information such as your name, phone number, email address, mailing address, and any other details you choose to submit.

Information Collected Automatically:

  • We may collect technical data including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other browsing information through cookies, log files, and similar tracking technologies.

2. How We Use Your Information

  • To Provide Services: We use your personal information to schedule appointments, respond to inquiries, and deliver healthcare-related services.
  • Communication: We send administrative and service-related communications such as appointment reminders, scheduling updates, and healthcare notifications.
  • SMS/Text Messaging:
    If you consent to receive SMS messages from Three Rivers Medicine, you agree to receive healthcare-related messages, such as appointment reminders and scheduling updates. Standard message and data rates may apply, and messaging frequency may vary based on your interactions with us.
  • Improving Our Services: We analyze website usage to enhance our site’s functionality and overall user experience.
  • Legal Compliance: We may use your information to comply with applicable laws and regulations and to protect the rights and safety of our patients and third parties.

3. How We Share Your Information

  • Service Providers: We may share your personal information with trusted third-party service providers (e.g., scheduling or secure messaging platforms) solely to help us operate and improve our services. These providers are contractually obligated to keep your information confidential and use it only for the specified purposes.
  • No Third-Party Marketing: We do not sell, rent, or share your phone number or any personal information with any third parties or affiliates for marketing purposes.
  • Legal and Business Transfers: We may disclose your information if required by law or in connection with a merger, acquisition, or sale of assets. In such cases, we will notify you of any material changes in how your information is used.

4. SMS/Text Messaging Disclosure

If you consent to receive SMS messages from Three Rivers Medicine, you agree to receive healthcare-related messages (such as appointment reminders and scheduling updates) from us. Reply STOP to opt out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit https://www.threeriversmedicine.com/privacy-policy to review our full Privacy Policy and Terms & Conditions.

If you consent to receive SMS (text) messages from Three Rivers Medicine, you agree to the following:

  1. Types of Messages: You may receive appointment reminders, scheduling updates, patient care instructions, or other healthcare-related messages consistent with our services.

  2. Opting In: By providing your mobile phone number and selecting to opt-in on our forms or communications, you expressly consent to receive SMS messages from us.

  3. Opting Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us. You may also email or call us to request removal from our SMS list.

  4. Help or Support: If you need help or have questions about our SMS communications, you may reply “HELP” to any text message you receive from us. You can also contact us directly at:
    Email: info [at] threeriversmedicine.com (info[at]threeriversmedicine[dot]com)
    Phone: (314) 744-5914

  5. Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Messaging frequency may vary based on your interactions with us or the specific service(s) you have requested.

  6. Privacy and Terms: By consenting to receive SMS from Three Rivers Medicine, you acknowledge that you have reviewed and agree to this Privacy Policy and any applicable Terms and Conditions. For additional details about how we handle your personal information, please review this full Privacy Policy on our website.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze website traffic, and deliver tailored content. You can set your browser to refuse cookies; however, this may affect your ability to use certain features of our website.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, please note that no security measure is completely foolproof.

7. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect information from children under 13. If we discover such information has been collected without parental consent, we will take steps to remove it promptly.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, or deletion. To exercise your rights, please contact us at the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will be posted on our website with the “Last Updated” date clearly indicated. We encourage you to review our Privacy Policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Three Rivers Medicine, LLC
456 N. New Ballas Rd
St. Louis, Missouri 63141  
Phone: (314) 744-5914
Email: info [at] threeeriversmedicine.com

For additional details regarding our data practices and legal terms, please also review our Terms & Conditions.